Kitchen Inspiration Blog


Swansea's Best Kitchen Fitter: How We Rank #1

11 Sep 2023

Fitting kitchens isn’t like learning to walk; it takes more than instinct. Yet, when we need a fitted kitchen, we often think we should know how to assemble one. If you’re like the average person, you probably:

  1. Browse kitchens on Instagram and wonder if building yours would be fun
  2. Remember the horrors of your last DIY monstrosity

On reflection, many people end up Googling “kitchen showrooms near me” and hiring a freelance kitchen fitter to carry out their vision, but quickly realise that doesn’t guarantee results, either. Indeed, finding a reliable tradesperson is hard, even in a talent hub like Swansea.

Fortunately, there is one way to ensure success: hire a team with guarantees and quality checks like our experts at the Sigma 3 Kitchens Swansea showroom. Working together, we’ve maintained a 4.9-star average for service on Trustpilot, making us the highest-rated kitchen fitting company in the area. Want to know how we rank #1? Our secrets are simple but effective and steeped in our identity, as you’ll discover in today’s article.

Swansea’s best kitchen fitter measuring wood for a classic kitchen

We're Kitchen Fitters Who Connect

Our approach has four main pillars, all of which we integrate into our identities as individuals and as a team. The first is connection. Often overlooked, this soft skill massively sets great kitchen fitters apart from their peers. It’s what enables us to make potential clients like you feel special.

Say you become a client. Our Swansea team will give you three human points of contact:

  • A personal kitchen designer
  • An installation manager
  • A designated independent kitchen fitter

Though self-employed, the fitters we hold in our roster work closely with the in-house team, making for a smoother process, from initial ideas to installed kitchen.

A kitchen designer showing clients around his kitchen supply store

Initially, we listen to your needs, talk you through new kitchen options and plan your dream classic or modern kitchen, offering solutions like pantries or drinks cabinets for needs you might not have even considered. Then we introduce your installation manager who’ll help your private kitchen fitter plan your fitting.

Beth Thomas - Branch Principal at Sigma 3 Kitchens Swansea

"It takes a team to fulfil a luxury kitchen to a high standard. As the manager of Sigma 3 Kitchens Swansea, I see evidence first hand every day. Fortunately, as a close team, we talk constantly to clients to guarantee everyone’s fully up-to-date!"

Beth Thomas
Branch Principal at Sigma 3 Kitchens Swansea

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We're Kitchen Fitters with High Standards

As a company, talking the talk isn’t enough. Knowing this, we back up our personability with high-quality kitchens and a world-class service. How do we achieve such high standards? Simply, we keep all clients in the loop with full 3D presentations and give plenty of opportunities for amendments.

Particularly loved, the 3D presentations show exactly how each kitchen will look, including texture rendering so realistic it’s like you’re in the room. This is useful for working out spacing around kitchen islands and visualising how showpiece components like wine drawers will look in your home.

Navy kitchen fitted in Hatfield Inkwell by Swansea’s best kitchen supplier
A kitchen fitter’s installation manager visiting a client from a kitchen shop

What’s more, if you’re a client, your dedicated installation manager will re-measure your kitchen, check your original plans, ensure you know the full list of components, and liaise with tradespeople on your behalf to ensure everyone’s organised. All you need to do is be available to answer questions.

Ryan Thomas - Kitchen Design Consultant at Sigma 3 Kitchens Swansea

"Listening to clients and getting them to sign off on every detail is the best way to avoid surprises. As designers, we can advise on extra features that we think will improve a kitchen but, ultimately, the homeowner’s opinion is the one that matters."

Ryan Thomas
Kitchen Design Consultant at Sigma 3 Kitchens Swansea

We're Reliable Kitchen Fitters

Continuously hitting deadlines and keeping promises isn't easy – it requires the kitchen store to keep everyone in the loop – but it’s our third pillar today because it makes us stand out and is worth the effort. Managing expectations, we start our delivery process by sending clients a pre-delivery pack, containing contracts and fitter instructions. We also send a copy to the fitter, excluding contracts. Plus, we confirm a convenient delivery date that works for everyone.

Kitchen supply shop delivery vans

Then, on the delivery day, we identify where the fitter needs the kitchen and carry it directly to the ground-floor room in which they plan to assemble it. This goes for all parts, from small kitchen cupboard handles to super-wide drawers. It ensures all components arrive intact.

Jason Davies - Kitchen Installation Manager at Sigma 3 Kitchens Swansea

"Keeping track of the parts and ensuring the site is ready for the delivery is tricky. As an installation manager, I communicate with our clients and their builders throughout the process to ensure everything arrives promptly and in perfect condition. And I quality check the range after installation."

Jason Davies
Kitchen Installation Manager at Sigma 3 Kitchens Swansea

We're Kitchen Fitters Who Care

At Sigma 3 Kitchens, we have a glowing 50-year reputation as a kitchen maker and organisation hub for kitchen fitters. In short, we understand the value of multi-generational customer recommendations.

This is why we do everything we can to ensure a high-quality result. Firstly, we give clients multiple opportunities to check and approve blueprints. Even then, however, we still have two professionals oversee the project, maintaining quality as the kitchen develops.

The kitchen fitter’s installation manager for Sigma 3 Kitchens Swansea

A technical manager checks your kitchen details before setting the timeline in motion. Then your installation manager carries out final checks after installation, and organises replacements for missing parts or damaged third-party kitchen appliances. We'll still re-visit, though, if you spot any issues. Rest assured, we don't move on until you're happy.

We're Swansea Kitchen Fitters You Can Trust

Finding the right kitchen fitter isn’t easy even when you know best practices. Fortunately, the Sigma 3 Kitchens Swansea team have you covered. If you need help finding a reliable kitchen fitter, get directions to the showroom and book a consultation, or become a Sigma 3 Insider for free. As Sigma 3 Insider email subscriber, you’ll get exclusive kitchen design tips, plus useful guides.

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