Careers at Sigma 3 Kitchens

Sigma 3 (Kitchens) Ltd – Established in 1975. Sigma 3 (Kitchens) Ltd is a leading manufacturer and retailer of quality kitchens & bedrooms. Sigma 3 has 6 of its own Retail Showrooms across South Wales and England. Our brand of kitchen furniture, called Masterclass Kitchens, is sold by independent kitchen specialists across the country. We serve a large number of independent trade and builder accounts and pride ourselves in a quality product and a quality service.

The Role:

As our Receptionist Administrator, you will play a key role at our front of house reception meeting, greeting and supporting a wide range of visitors from customers to suppliers to engineers etc etc.

How the role fits into the team:

The Receptionist will be a part of the Accounts Department at Sigma 3 Kitchens. You will report to the Head of Finance, while working closely with other departments to complete a range of admin tasks.

Key responsibilities

• Excellent interpersonal and communication skills.
• Computer literate (MS Office).
• Good organisational skills and ability to work to deadlines.
• Flexible working arrangements to meet customer needs.
• Attention to detail.
• Tact, diplomacy, and confidentiality at all times.

Objectives

• Prompt and attentive service to visitors at all times.
• Meet outgoing and incoming mail deadlines daily.
• Complete confidentiality when dealing with sensitive issues.
• Set the Presence Indicator Board to appear on the TV screen daily at 5pm before going home.

Knowledge and experience

Essential Administrative Support:

• Manage the full range of reception desk activity.
• Manage incoming and outgoing mail.
• Meet and greet Company guests and visitors.
• Monitor the Presence Indicator Board.
• Ensure that fire evacuation reports are available at all times.
• Book the use of the interview room.
• Typing and administrative work on behalf of the Chairman (confidential) and others
• Tannoy messages as required.
• Provide tea and coffee for managers and staff on request.
• General admin duties as required (training will be provided)
  • Postal brochures
  • Trustpilot and Real Kitchens reporting
  • Customer Forum lunches (with help and guidance)
  • Scanning for the Accounts Department
  • After training – inputting Accounts invoices
  • Admin work on stocktakes paperwork.

Essential Finance/Accounts Support:

• Purchase Ledger
  • Enter supplier invoices onto the PIR log once coded.
  • Scan purchase ledger documents.

• Sales Ledger
  • Scan in the contract builder sales invoices and credit notes along with the backup paperwork.
  • Scan in the finance delivery notes (retail and trade customers) and finance remittance advices.
  • Scan in credit notes for Studios (Masterclass) and Trade.

• Accounts Work
  • Enter the biannual stock take quantities into the excel schedules.

Presentation and greeting visitors:

• The receptionist can use their personal mobile phone for emergency calls but these must be the exception.
• The receptionist is not permitted to wear headphones working on reception.
• The receptionist must be smartly dressed in smart casual clothing; jeans are not permitted.
• The receptionist is the first contact with Sigma 3 and must always be welcoming and helpful.

Rewards

• Salary negotiable depending on experience.
• This is an opportunity to work with the largest kitchen manufacturer in Wales. Sigma 3 has substantial growth and investment plans to take the Company to the next level.

• Company Pension Scheme
• 20 days holiday rising to 25 days with service
• Life cover
• Permanent Health Insurance (this is an incapacity benefit)
• A discretionary performance related bonus based on Company profitability.
• Gym membership at beneficial rates

• Company sick pay
• Employee discount scheme
• Free on-site parking

Closing Date 25^th July 2025:

Apply in writing with a CV to Geoff Moore, HR Manager or e-mail your application to

g-moore@sigma3.co.uk